Access Net United States

The Access Group, established in 1995, operates a quality conscious, next-generation, packet-switched, facilities-based international carrier.

The Access Group, established in 1995, operates a quality conscious, next-generation, packet-switched, facilities-based international carrier.To date, Access Plus has established numerous sites worldwide, particularly in Europe, Asia, Africa, and the Middle East. Access operates an international Multi-service ATM and IP network, and is in the process of expanding its network to include 20 additional European cities. With the expansion of the network, Access is continuing, to add new functionality such as network-wide calling card services and other value-added services including the much-acclaimed Interlocal service.Access places an emphasis on providing quality on all routes. Access provides 24/7 operational support to its partners and customers through its NOC (Network Operations Center).

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General office

Access Net
60 Hudson St
NY
NY ,10008
United States

Phone: +1 212-920-8809
Site: http://www.interlocal.com

Contact Person

David Vaktor / COO
Phone: +1 212-920-8809

International VoIP Wholesale Provider
Internet Telephony Service Provider
Voip Termination ISP

Phone To Phone
Termination
Billing Software
Call Routing VoIP Solutions
Partnering for Origination and Termination
Installation and Support Services
H.323 Softswitch & CPE

Cisco Systems
Clarent
Dialogic Based
VocalTec
Lucent
Audiocodes
2N

2N
IP Phone
Billing system of own development

OTC Networks

Youndu Technologies

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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