A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
PT.Gerbang Data Lintas Benua
PT GERBANG DATA LINTAS BENUA was established in early 2000 and is a subsidiary company of the THP Group. The company is based in Jakarta, Indonesia and also operates an associate company domiciled in Melbourne, Australia.
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