Abiotel Czech Republic

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General office

Abiotel
28.rijna 153
OSTRAVA
,70200
Czech Republic

Phone: +420 597 603 603
Site: http://www.abiotel.cz

Internet VoIP and Video Conferencing Service Provider

SIP VoIP Gateway

Cisco Systems

None

Volejlevne

Kernel Network Transit Telecom s.r.o.

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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