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4 Telecom Services Austria

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General office

4 Telecom Services
Mauthfeld 13
St. Johann
Tirol ,6380
Austria

Phone: +43502600
Site: http://www.4ts.at
Contact Person

Thomas Steger
Phone: 0043502600530
  • did numbers provider
  • Hosted PBX Service Provider
  • International VoIP Wholesale Provider
  • Mobile VoIP
  • Wholesale VoIP Carrier
  • Call Back
  • Call shop solution
  • Fax To Fax
  • Hosted PBX
  • Hosted VoIP
  • Installation and Support Services
  • Sip Trunking
  • SIP VoIP Gateway
  • Virtual PBX
Not data
  • Billing system of own development
quipcom
MITACS Telekomservice GmbH
Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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United Kingdom Main Computer Services Ltd

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