The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Dialtel is an International Wholesale and Retail Carrier. We mostly focus on destinations in Africa, Middle East and Asia. Attached I am sending our Push list. Please check it and let me know whether you can use any of the routes.