3U Telecom Inc. United States

3U TELECOM is the subsidiary of 3U TELECOM AG, a long distance provider founded in Germany in 1997 with the dream to offer the lowest priced but highest quality long distance service to residential customers and small businesses.Offering low rates was made possible by huge volume discounts, low operating costs and thanks to a private fiber optic network used exclusively by 3U TELECOM AG and its subsidiaries.Through the years, this dream has become a reality with service in 10 countries and one million customers worldwide.In 1999, 3U TELECOM AG became publicly traded on the Neuer Markt stock exchange in Frankfurt, Germany.In 2002, 3U TELECOM INC., a subsidirary of 3U TELECOM AG, launched its services in the USA, making it possible for millions of Americans to enjoy lower rates on all their domestic and international phone calls!

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3U Telecom Inc.
60 Hudson Street - 9th Floor
New York
New York ,10013
United States

Phone: +1 702 260 1617

Contact Person

Jean Gottschalk / President
Phone: +1 702 260 1617

International VoIP Wholesale Provider

H.323 VoIP Gateway
SIP VoIP Gateway
Termination

Cisco Systems

Billing system of own development

Voip2

3U Telecom Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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