3fon.net Ukraine
General office
3fon.net
3, Kollektornaya str.
Kyiv
KV ,2660
Ukraine
Phone: 380445941011
Site: http://www.3fon.net
Contact Person
Sergey Shindyapin / HOD
Phone: 380445941011
3fon.net
3, Kollektornaya str.
Kyiv
KV ,2660
Ukraine
Phone: 380445941011
Site: http://www.3fon.net
Contact Person
Sergey Shindyapin / HOD
Phone: 380445941011
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
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- Voice and Video Conferencing
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- Web To Phone
- Cisco Systems
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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Callnexions is a Philippine-based call center provider of inbound and outbound teleservices for US, Australia and UK-based companies who value the importance of their customers and their needs. At Callnexions, we combine the right people, innovative techn
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