2Talk Limited New Zealand
We are a branch of ordinary people creating things we think are great and we know people will love - just look at the services we have already! We have dreams and ambitions like everyone, but in the meantime our focus os on developing VoIP services to com
We are a branch of ordinary people creating things we think are great and we know people will love - just look at the services we have already! We have dreams and ambitions like everyone, but in the meantime our focus os on developing VoIP services to complete with the best in the world (that includes Skype who seem to have ignored our great country down under!).
Constant innovation is our passion and we're aiming to redifine how you use your phone though the creation of smart intuitive features. Of course the idea of free phone calls and massive discounts on other calls appealed seem like a good idea as well, so we made sure you had that too.
Our passion is eflected in our services. Become a 2talker today!
2Talk Limited
Queen St
Auckland
Auckland ,1001
New Zealand
Phone: +64 28 894357
Phone: +64 28 890001
Site: http://www.2talk.co.nz
Contact Person
Ray Jackson / Chief Technology Officer
Phone: +64 28 890001
Phone: +64 28 890001
- Internet Telephony Service Provider
- Fax To Fax
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Termination
- Voice and Video Conferencing
- Web Call
- Web To Phone
- Cisco Systems
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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