Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
World-Link is an integrated communications provider marketing communications solutions to targeted customer markets by combining networks, applications and value added services with on-line management, self-service and support.