2Ring Communications LLC United States
General office
2Ring Communications LLC
1238 State Highway 34, Suite 300
Aberdeen
New Jersey ,7747
United States
Phone: +1 732-290-9132
Site: http://www.2ringcommunications.com
Contact Person
Michael Franklin / President
Phone: +1 732-290-9132
Phone: +1 848-565-7374
2Ring Communications LLC
1238 State Highway 34, Suite 300
Aberdeen
New Jersey ,7747
United States
Phone: +1 732-290-9132
Site: http://www.2ringcommunications.com
Contact Person
Michael Franklin / President
Phone: +1 732-290-9132
Phone: +1 848-565-7374
- Internet Telephony Service Provider
- Hosted VoIP billing service provider
- Voip Termination ISP
- VoIP Billing Software Provider
- Network Service Provider
- Voip consulting
- Phone To Phone
- Gatekeepering
- Web To Phone
- Collaboration
- Termination
- Billing Software
- Partnering for Origination and Termination
- System Integration
- Installation and Support Services
- Quintum
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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Master Call Communications, Inc. was established in January of 1999. At its
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