1TM Guatemala
Expertos en Linux y telefonia IP Asterisk.
Marcas:
VIOPBX, Sangoma, Digium, Polycom, Cisco, Linksys, Astra, Bria, Eyebeam, y mas.
General office
1TM
12 calle 12-76 zona 10 Colonia Oakland
Guatemala
Guatemala ,01010
Guatemala
Phone: +50223296280
Site: http://www.i-t-m.com
Contact Person
Manuel Andrade / Gerente Comercial
Phone: +50223296280 EXT.400
1TM
12 calle 12-76 zona 10 Colonia Oakland
Guatemala
Guatemala ,01010
Guatemala
Phone: +50223296280
Site: http://www.i-t-m.com
Contact Person
Manuel Andrade / Gerente Comercial
Phone: +50223296280 EXT.400
- Cloud-based Unified Communications Service Provider
- did numbers provider
- FREE Callshop Software
- Hardware
- Hosted PBX Service Provider
- Hosted VoIP billing service provider
- Internet Fax Service Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Marketing Services
- Mobile VoIP
- Network Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Wholesale VoIP Carrier
- Consultancy Services
- Data Conferencing
- E1 Bulk Wholeseller
- E1/T1
- Fax To Fax
- Gatekeepering
- gsm voip solutions
- Hosted PBX
- Hosted VoIP
- Installation and Support Services
- IP devices
- Marketing Services
- Outsourced Billing
- Partnering for Origination and Termination
- PC to Phone
- PC to Phone, Phone To PC, Phone To Phone, Project Mangement Services, Termination, Web Call, Web To Phone
- Phone To PC
- Phone To Phone
- Polycom
- Project Mangement Services
- SIP Softswitch & CPE
- Sip Trunking
- SIP VoIP Gateway
- System Integration
- Virtual PBX
- Voice and Video Conferencing
- Web Call
- Web To Phone
- 2N
- Asterisk
- Asterisk
- Asterisk
- Audiocodes
- D-LINK
- Digium
- grandstream
- Linksys
- SIP softphones
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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