1stfone Inc. Canada

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General office

1stfone Inc.
4998 de Maisonneuve W.
Montreal
Quebec ,H8Z 1N2
Canada

Phone: 514-266-2744
Site: http://www.1stfone.com

Contact Person

Operations Operations / Operations
Phone: 514-266-2744

International VoIP Wholesale Provider
Internet Telephony Service Provider
VoIP Billing Software Provider
Voip consulting

Billing Software
Call Routing VoIP Solutions
H.323 Softswitch & CPE
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions
Outsourced Billing
Partnering for Origination and Termination

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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