1stfone Inc. Canada
General office
1stfone Inc.
4998 de Maisonneuve W.
Montreal
Quebec ,H8Z 1N2
Canada
Phone: 514-266-2744
Site: http://www.1stfone.com
Contact Person
Operations Operations / Operations
Phone: 514-266-2744
1stfone Inc.
4998 de Maisonneuve W.
Montreal
Quebec ,H8Z 1N2
Canada
Phone: 514-266-2744
Site: http://www.1stfone.com
Contact Person
Operations Operations / Operations
Phone: 514-266-2744
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- VoIP Billing Software Provider
- Voip consulting
- Billing Software
- Call Routing VoIP Solutions
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Outsourced Billing
- Partnering for Origination and Termination
- Cisco Systems
- Clarent
- Lucent
- Quintum
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Vontastic Canada
Our mission is to bring the world closer together and break down barriers using our high quality IP communications services and to richen the lives of our distributors by providing the best business opportunity and support possible with a commitment to in
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