12Connect Philippines
12Connect
5638 Don Pedro
Makati
Manila ,1210
Philippines
Phone: 31762011111
Site: http://www.12connect.com
5638 Don Pedro
Makati
Manila ,1210
Philippines
Phone: 31762011111
Site: http://www.12connect.com
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- Gatekeepering
- IP devices
- Outsourced Billing
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- Termination
- Web Call
- Web To Phone
- Cisco Systems
- Mera
- Quintum
- Billing system of own development
- Custom Open Source Billing Solution
- Oracle Based own system
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Olive Tree Solutions
OliveTree Solution`s mission is to provide cost effective technology solutions aimed at reducing a company`s overall communications costs. An OTS VoIP VPN Solution allows the enterprise to reduce leased telephony lines between corporate sites. Enterprises
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