1001tech IPvox Malaysia

1001tech IPvox is a provider of low-cost, high-value call / contact centre systems and solutions. We have over 10 years of experience in countries across Asia-Pacific, the Middle East and Europe.

1001tech IPvox’s EzyTouch is the flagship IP-based all-in-one solution for all your call / contact centre needs. Our internally developed application offers fast and easy implementation and integration with your existing infrastructure. We provide these services / features: •Auto Attendant • Skills-Based Routing • Voice Logger • Reporting Suite • Interactive Voice Response (IVR) • Agent Desktop • Outbound Campaign Manager • Supervisor Dekstop • IP PBX • EzyCRM Customer Relationship Management Software & Third-Party Software Integration

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General office

1001tech IPvox
Lot 7.16, Level 7, 1 Tech Park, 7 Tanjung Bandar Utama, Bandar Utama
Petaling Jaya
Selangor Darul Ehsan ,47800
Malaysia

Phone: +603-77221001
Site: http://www.ip-vox.com

Hosted PBX Service Provider

Hosted PBX
Installation and Support Services
System Integration
Virtual PBX

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SIP softphones

Not data

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The configuration of call queue is set in a way that the agent should pick up and answer the call, because of the forced connection the called party and the caller will be connected automatically. This function is mostly used in call service centers.

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