1001tech IPvox Malaysia
1001tech IPvox is a provider of low-cost, high-value call / contact centre systems and solutions. We have over 10 years of experience in countries across Asia-Pacific, the Middle East and Europe.
1001tech IPvox’s EzyTouch is the flagship IP-based all-in-one solution for all your call / contact centre needs. Our internally developed application offers fast and easy implementation and integration with your existing infrastructure. We provide these services / features: •Auto Attendant • Skills-Based Routing • Voice Logger • Reporting Suite • Interactive Voice Response (IVR) • Agent Desktop • Outbound Campaign Manager • Supervisor Dekstop • IP PBX • EzyCRM Customer Relationship Management Software & Third-Party Software Integration
1001tech IPvox
Lot 7.16, Level 7, 1 Tech Park, 7 Tanjung Bandar Utama, Bandar Utama
Petaling Jaya
Selangor Darul Ehsan ,47800
Malaysia
Phone: +603-77221001
Site: http://www.ip-vox.com
- Hosted PBX Service Provider
- Hosted PBX
- Installation and Support Services
- System Integration
- Virtual PBX
- Asterisk
- Asterisk
- Asterisk
- Quintum
- Quintum
- SIP softphones
A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
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