1 st. Voipmar Telecom Brazil
General office
1 st. Voipmar Telecom
Rua Pedro Dom
Dracena
S??o Paulo ,17900-000
Brazil
Phone: 1140637884
Site: http://www.voipmar.com.br
Contact Person
Marcelo Altali / Diretor
Phone: 1897480776
1 st. Voipmar Telecom
Rua Pedro Dom
Dracena
S??o Paulo ,17900-000
Brazil
Phone: 1140637884
Site: http://www.voipmar.com.br
Contact Person
Marcelo Altali / Diretor
Phone: 1897480776
- International VoIP Wholesale Provider
- SIP Billing
- Voip consulting
- Voip Termination ISP
- Billing Software
- Installation and Support Services
- PC to Phone
- Phone To PC
- Phone To Phone
- Termination
- Web To Phone
- Cisco Systems
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Pipeline Telecom Inc.
Pipeline is dedicated to complete Customer Satisfaction. We use Best Practices and adhere to the highest standards of ethics and values throughout the company. We will strive to deliver the best service in the industry and maintain a consistent level of
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