In telecommunications the automatic call-back is a computer telephone function which allows the user by the engaged addressee’s line or in the other case of the subscriber’s inaccessibility indicating the system to save the number of the called subscriber and make the call when the line will be available or when the called number is not engaged.
IceHook provides modular, cloud based applications to telecom service providers that: manage rates, automate the offsite storage of CDR''s, and provide near real time routing analysis.