Call center - is a center where the company's incoming and outgoing calls are taken care of, it can be a centralized office, used for receiving and forwarding high volumes of information, incoming by the way of phone calls. There are two types of call centers internal call center and outsourced call center.
Westbay Engineers Ltd. was established in 1989 as a telecommunications consulting company. In 1996, we launched a number of telecommunications analytical software products, and currently boast thousands of customers in 90 countries across six continents.