A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Our Virtual PBX service gives businesses a professional, fully-automated call answering and routing solution. Our Customers don’t have the hassles and costs of buying and maintaining their own PBX hardware. With our Virtual PBX, your employees, whether