VOIP Service Providers Residential
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ACK Communication GmbH
ACK communication GmbH is now looking for resellers all over the world. We have latest Voip products that include PC2Phone, PC2PC, Calling Cards, voip from Mobile, Callback, IP PBX solutions and many more.
Germany / Berlin / Karl Marx Str. 192
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Ziil IT
Ziil IT
MailXXL.COM
snom technology AG
nill
Provider description not added
Germany / Heroldsberg / Heroldsberg / hringersdorfer Str 14b
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Internetcalls Betamax II
Freecall Betamax GmbH & Co KG
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
