Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Pleiades Communications, Inc., founded in 1996, manufactures and markets leading edge Broadband Access Devices designed to meet the connectivity needs of Competitive Local Exchange Carriers (CLECs), VARs and small-to-medium sized businesses across the Uni