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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
VirtualPhoneLine.com
Virtual Phone Line was a Dream, which was seen first by its Inventor Rehan Ahmed in 1996, wanting to have a Us Phone line in his home Country Pakistan. Today we offer our new partners to offer and develop the same type of services globally, embracing the
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