VOIP Service Providers Residential
Bangladesh VOIP
Reflect Global Network
Azmat Enterprise
Dhaka Infosys
Free Sky Net
Total Communication Ltd.
Alvee Telecom
Alvee Telecom is a leading provider of Internet telephony solutions to consumers, resellers and service providers worldwide. Alvee Telecom offers a wide range of Voice over IP (VoIP) services including Broadband Phone, PC Phone, Virtual Calling Cards and
Bangladesh / Nil / Rangpur / Rangpur
Read more
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
