VOIP Service Providers Residential
SES Sistemas Electronicos S.A.
Provider description not added
Argentina / Buenos Aires / Buenos Aires / 25 de Mayo 267, piso 8
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IDP
NGN Consulting has focused on the wholesale carrier opportunities resulting from the rapidly growing demand for capacity between the United States and international niche markets. NGN Consulting has delivered a wide range of IT and communications advice
Argentina / BA / Liban Republic 879
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NGN Consulting
NGN Consulting has focused on the wholesale carrier opportunities resulting from the rapidly growing demand for capacity between the United States and international niche markets.
Argentina / Buenos Aires / Rep. Lib. 978
Read more
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
