VOIP Service Providers Residential

XtremTec Informatica

Midworld Networks, S.L. se presenta como un producto del conocimiento y una soluci

Andorra / Andorra La Vella / Andorra La Vella / Avda. Santa Coloma, 30

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Varsatel

Varsatel is a UK based Internet Service Provider. Established for over six years, Varsatel has been providing end-to-end solutions to service providers, Internet telephony service providers, calling card providers, clearing-houses, carriers, mobile carrie